Privacy Policy
Load.Direct – Privacy Policy
At Load.Direct, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
• Personal Information: Information you provide when you register, make a purchase, or contact us, including your name, email address, phone number, and payment details.
• Automatically Collected Information: Information such as IP address, browser type, operating system, and pages visited on our site. This data is collected using cookies and similar technologies.
• Transaction Information: Details of purchases and top-ups made through our website, including the recipient’s phone number and service provider.
2. How We Use Your Information
We use your information for the following purposes:
• Processing Transactions: To complete and process your top-up requests and manage your account.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide customer support.
• Improving Our Services: To analyze user behavior, enhance user experience, and optimize our services.
• Security and Fraud Prevention: To monitor and secure our site against fraudulent or unauthorized activity.
• Marketing and Communications: With your consent, we may send you promotional emails or updates about our services. You may opt out at any time.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data in the following cases:
• Service Providers: With third-party vendors that help us operate the site, process payments, or provide customer support. These vendors have access to your data solely for performing their functions.
• Legal Compliance: When required by law or to protect our rights, property, or safety.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our site. Cookies help us remember your preferences, track site usage, and target relevant ads. You may control cookie preferences through your browser settings.
5. Data Security
We implement a variety of security measures to protect your information, including encryption, firewalls, and secure servers. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access, correct, or delete your personal information.
• Withdraw consent for processing or opt-out of marketing communications.
• Request information about data sharing with third parties.
To exercise these rights, please contact us at [Email Address].
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant changes may be communicated via email or site notifications.
9. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at [email protected]